Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing your order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been shipped, you will receive a shipping confirmation email along with tracking information.

Please note that during high-demand periods, holidays, or promotional events, processing times may be slightly delayed.

Shipping Locations

We currently ship to:

  • United States (USA)
  • United Kingdom (UK)

We may expand shipping to additional countries in the future.

Estimated Delivery Time

United States

  • Standard Shipping: 5–10 business days
  • Express Shipping (if available): 3–5 business days

United Kingdom

  • Standard Shipping: 4–8 business days
  • Express Shipping (if available): 2–4 business days

Delivery times are estimates and may vary depending on customs clearance, courier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

  • Free shipping promotions
  • Discounted shipping rates
  • Limited-time express shipping offers

Any active promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address.

Please allow up to 48 hours for tracking updates to appear.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other related fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in our product prices or shipping fees unless stated otherwise.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery timeframe, please contact us and we will assist you as quickly as possible.

We are not responsible for delays caused by:

  • Customs inspections
  • Courier disruptions
  • Incorrect shipping addresses
  • Natural disasters or unforeseen events

If your package is confirmed lost by the shipping carrier, please contact us for further assistance.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately after placing your order.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the damaged item and packaging

We will review the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: razzabshop@gmail.com